As I looked up at the fifty-foot tower that I was set to climb and then jump off, I wondered how this had anything to do with marketing. The task was simple: climb the tower, balance yourself on the platform with your partner, and then attempt to catch a bar positioned a few feet out in front of you. This required jumping off the platform and trusting your harness to keep you from falling to serious injury.

I'm On The Left... Overanalyzing

Heights never really bothered me much – jumping from heights, on the other hand, was never my thing. Jumping into swimming pools and lakes, jumping out of planes, jumping on the bed – all these made me nervous. Standing on heights was no problem – jumping was another story. In fact, my first day of swimming lessons in elementary school was marked by the fear of having to jump off the diving board – I remember it like it was yesterday. I had tried to talk my way out of it to the instructors, because I was so afraid to jump into the water. Similarly, the idea of jumping off this very slender tower that was barely wide enough to one of us was not my idea of a good time.

It was the first full day of Journey Of The Online Entrepreneur, a five day conference put on by Nitro Marketing in Dallas, TX, and the whole thing seemed awfully hokey to me – we had “journey names,” (my journey name was “One”) mandatory silence for three hours each day (I never once cooperated), and 7:00 AM yoga every day (I literally fell asleep during “relaxation time”). For the first thirty-six hours of the event, I was in a terrible mood – this wasn’t my comfort zone or even my idea of fun.

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There was never a dull moment for marketers in 2009.

In 2009, we (myself included) were slapped by Google, and tens of thousands of Adwords accounts were shut off overnight. In December, the FTC rolled out their new regulations on our industry, requiring us to disclose “typical” results and limiting our ability to use honest social proof. Moreover, the so-called recession has become a buzz-word, scaring a lot of people out of our community.

With all of the crotch-shots that internet marketers have taken in 2009, it’s easy to jump on the bandwagon of thinking that things are just getting too hard.

This year, I have heard more whining and complaining from internet marketers than ever before, and we’re already a pretty whiny group.

At the same time, the downturn in the economy has caused many to look for new income streams and/or new ways to promote their businesses. This has thrown many into the internet marketing community, and the new blood (I predict) will be the most profitable group of “newbies” ever to enter our market.

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It was almost a year ago that I first heard Frank Kern rave about InfusionSoft, the all-in-one solution that combined email marketing, ecommerce, affiliate marketing, and customer relationships, and shopping cart technology into one simple application. When I heard about it, the price tag was as much as $5000 to start and $497 a month, and it appeared to be just another system to learn, and I cast it aside as too steep a price and unnecessary for my business.

Over time, more and more internet “gurus” began to herald InfusionSoft as a robust, perfect solution for internet marketers, and the social proof began to get my attention. When my good friend Matthew Bredel gave it a try and spoke of its benefits, I gave in and decided to give it a try. The cost for the intermediate package: $3,500 to start and $299/month… no chump change by any stretch of the imagination.

Matt had warned me about the learning curve, and I was not keen on having to get comfortable with yet another piece of software that I thought would only complicate my life. But if it would increase my bottom line… yadda, yadda… you know the thought process.

After getting inside, I began to see why there was such a learning curve; after spending years with Aweber, I expected a user interface that was… well, rational. When I want to send an email to my list in Aweber, I choose the list and hit “Send Broadcast.” In InfusionSoft, you go to People > Send Broadcast > Email > Compose New > Compose Draft > Choose Recipients, and then you browse through your different tags to choose who you want to see the email, and then send.

Sheesh. Then you have to take a nap.

Similarly, in Aweber, if I want to see my open rate, then I login and scroll about an inch to see the stats from my latest broadcasts. In InfusionSoft, you would never find your reports unless somebody told you how, because you need to go to Reports > View All Reports > Marketing Reports > Broadcast Conversion > and then search by date and look for your specific email. Then, take nap #2.

Initially, InfusionSoft was such a headache that I spent more time learning the application that I actually spent running my business… and this was for something that was supposed to actually automate my business.

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